Shotwell Candy Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.0
- Customer Service4.5
- Shipping & Delivery4.0
Recent Customer Reviews (4)
Rhys Edwards
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Marcel Walter
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Nathaniel Bataev
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Teodor Soliz
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Shotwell Candy Pricing
Gift Card
from $10.00
Tennessee Toffee (Classic)
from $6.45
Shotwell Candy Pros & Cons
Pros
1
High-Quality Caramels: Shotwell Candy is known for its handcrafted, buttery soft caramels made with fresh, simple ingredients and time-honored cooking methods.
2
Variety of Flavors: Offers a range of unique flavors such as Original Salted, Bourbon Maple Pecan, Craft Beer & Pretzel, Lemon Poundcake, and Hand Crushed Espresso.
3
Customer Satisfaction: High customer satisfaction with an overall rating of 5.0/5 stars out of 12 reviews.
4
Flexible Return Policy: Allows for returns and refunds if customers are not satisfied with the product, with a process that includes emailing or calling the company.
5
Ambassador Program: Offers a referral program where customers can earn 10% to 15% of sales through a special link, with additional rewards like free caramels and feedback opportunities.
CONS
1
Shipping Limitations: Not eligible for shipping to Canada, only ships nationwide in the U.S..
2
Limited Customer Service Information: While there is a contact page, specific details about customer service are not extensively provided.
3
No BBB Accreditation: Not accredited by the Better Business Bureau, which may indicate some customer service or business practices issues.
Shotwell Candy Features and Benefits
Features
High-Quality Caramels
Handcrafted, buttery soft caramels made with fresh, simple ingredients and time-honored cooking methods in small batches with care and attention to detail.
Variety of Flavors
Range of unique flavors such as Original Salted, Bourbon Maple Pecan, Craft Beer & Pretzel, Lemon Poundcake, Hand Crushed Espresso, and Old Fashion Cocktail.
Quality Ingredients
Uses pure cane sugar caramelized at high temperatures to achieve a more authentic caramel flavor.
Customization
Custom batches for specific orders, customizable favor bags, and concierge gifting service with specific caramels, notes, and dates.
Gifting Options
Various gift boxes, sample packs, seasonal gifts, and teacher gifts for easy gifting.
Ambassador Program
Referral program to earn 10-15% of sales through unique link, plus free caramels and feedback opportunities.
Return Policy
Flexible returns and refunds if not satisfied; replace order or refund via email or call; 14-day policy with refunds in up to 3 business days.
Free Shipping
Standard shipping free for orders above $75; varies by service.
Customer Service
Easy contact via email ([email protected]), phone, or website for inquiries or issues.
Wholesale Opportunities
Direct wholesale with no minimum order and access to all in-stock products; available on Tundra and Faire with net 60 terms and free shipping.
Customer Satisfaction
High rating of 5.0/5 stars out of 12 reviews.